Pune, India
Job Description
- Provide day-to-day user support for QAD software-related issues.
- Leverage utilization of QAD for Business benefits, like scalability and Process orientation in the organization.
- Collaborate with various departments to identify areas for process optimization using QAD software.
- Implement MRP Module of QAD in collaboration with various stakeholders
- Implement Production Scheduling module (Routing etc.) in collaboration with various stakeholders
- Train users on the effective usage of QAD software and its advanced features.
- Implement and manage software upgrades and patches.
- Troubleshoot and resolve software-related problems efficiently.
Hardware Expertise
- Diagnose and resolve hardware-related issues, including networking problems.
- Ensure the smooth functioning of hardware components like servers, workstations, and networking equipment.
- Perform routine maintenance tasks on hardware to prevent issues and downtime.
- Coordinate with external hardware vendors for procurement and maintenance purposes.
- Implement and maintain backup and disaster recovery solutions.
Integration and Collaboration
- Work on integrating QAD software with other systems if needed.
- Collaborate with IT teams to ensure the alignment of hardware and software strategies.
- Provide insights to improve the overall IT infrastructure, considering both software and hardware aspects.
Documentation and Reporting
- Maintain documentation for troubleshooting steps, resolutions, and hardware configurations.
- Generate regular reports on software and hardware performance, issues, and resolutions.
Requirements
- In-depth expertise in QAD software and its modules.
- Proficiency in diagnosing and resolving hardware-related issues.
- Familiarity with networking concepts and troubleshooting.
- Strong problem-solving skills for both software and hardware challenges.
- Excellent communication skills to interact with various teams and users.
- Ability to work independently and prioritize tasks effectively.
- Willingness to stay updated with the latest developments in QAD software and hardware technologies
Qualifications and Experience
- Engineering degree with relevant experience of QAD and Hardware maintenance
- 8 to 10 years of experience
Listed on the NASDAQ OMX Stockholm exchange, Concentric AB is an innovator in flow control and fluid power, supplying proprietary systems and components to the world’s truck, agricultural machinery, construction equipment and industrial applications end-markets. The company has a global manufacturing presence including in the UK, USA, Germany, Sweden, India and China. Concentric’s focus is to develop world class technology with innovative solutions that meet the sustainability needs of its customers. In addition to its acquisition of LICOS Trucktec GmbH, a leading producer of water pumps and electromagnetic fan clutches for the truck industry, the Group acquired both Allied Enterprises, LLC, a US manufacturer of transmission products for the construction, agricultural, material handling and stationary power market, and Engineered Machined Products, Inc. (EMP), a leading US producer of electric and mechanical water and oil pumps, electric fans, thermal management systems and precision machined components, further strengthening Concentric’s capabilities.