Customer Service Quote Coordinator

1st May 2024 - 10:50AM

Escanaba, Michigan, U.S.A.

Job Description

Manages customer quotations and assists with surcharge, customer debits and pricing issues.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Expert Microsoft Excel knowledge/skills required.
  • Start-up and finalization of RFQ’s. Work with customer service representatives, purchasing, and manufacturing to complete quotes.
  • Review each quotation with management for approval. Maintain and review open quote list for review with management on a weekly basis.  Maintain RFQ database/filing system for historical reference.
  • Assists customer service with Metal Market Adjustments (Surcharge).
  • Assist customer service representatives with compilation of NAFTA and contract review.
  • Assists customer service with customer debits and pricing issues.
  • Assists customer service with Purchase Price Variance resolution.
  • Download request for quotes, engineering change notices and requests for NAFTA certification, specifications and drawings from customer websites and forward to applicable customer service representatives and departments.

Education and/or Experience

Bachelor’s degree and 2 years related experience or equivalent combination of education and experience.  Expert in Microsoft Excel.

Listed on the NASDAQ OMX Stockholm exchange, Concentric AB is an innovator in flow control and fluid power, supplying proprietary systems and components to the world’s truck, agricultural machinery, construction equipment and industrial applications end-markets. The company has a global manufacturing presence including in the UK, USA, Germany, Sweden, India and China. Concentric’s focus is to develop world class technology with innovative solutions that meet the sustainability needs of its customers. In addition to its acquisition of LICOS Trucktec GmbH, a leading producer of water pumps and electromagnetic fan clutches for the truck industry, the Group acquired both Allied Enterprises, LLC, a US manufacturer of transmission products for the construction, agricultural, material handling and stationary power market, and Engineered Machined Products, Inc. (EMP), a leading US producer of electric and mechanical water and oil pumps, electric fans, thermal management systems and precision machined components, further strengthening Concentric’s capabilities.